Operation Could Not Be Completed Error 0x709

Configuring RPC settings for printers in Windows Local Group Policy Editor

If you’re trying to connect to a network printer and receive the message:
“Operation could not be completed(error 0x709).The specified printer cannot be found.” -you’re not alone. This is a common Windows issue, especially in enterprise environments.

In this blog, we’ll walk you through step-by-step solutions to resolve the 0x709 error in Windows 11 and Windows 10, covering system settings, policy changes, registry tweaks, and print spooler services.


πŸ› οΈ Step 1: Enable Required Windows Features

  1. Press Win + R, type optionalfeatures, and hit Enter.
  2. In the Windows Features dialog:
    • βœ… Enable Printer and Document Services
    • βœ… Check LPD Printer Service
    • βœ… Check LPR Port Monitor

Click OK and restart your system if prompted.


πŸ›‘οΈ Step 2: Configure Local Group Policy Editor

πŸ“Œ Only available in Windows Pro and Enterprise versions.

  1. Press Win + R, type gpedit.msc, and press Enter.
  2. Navigate to: Computer Configuration > Administrative Templates > Printers
  3. Configure the following settings:
    • Configure RPC Connection β†’ Enabled β†’ Select RPC over named pipes
    • Configure RPC Listener β†’ Enabled β†’ Choose RPC over named pipes and TCP
    • Configure RPC over TCP β†’ Enabled

Click Apply and OK after each setting.


🧩 Step 3: Registry Editor – Printer RPC Configuration

⚠️ Registry edits can be risky. Please backup the registry before making changes.

  1. Press Win + R, type regedit, and press Enter.
  2. Go to: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\RPC
  3. Create or modify the following values:
    • RpcUseNamedPipeProtocol (REG_DWORD)
      • 0 = Use RPC over TCP
      • 1 = Use RPC over Named Pipes (Recommended)

πŸ” Step 4: Modify Print Security Level in Registry

  1. Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print
  2. Locate or create the DWORD:
    • RpcAuthnLevelPrivacyEnabled
      • Set its value to 0

This disables privacy enforcement, allowing easier communication with network printers.


🧾 Step 5: Check Registry Key Permissions

  1. Navigate to: HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
  2. Right-click on the Windows key β†’ Select Permissions
  3. Make sure your user account has Full Control access.

Click OK to apply changes.


πŸ” Final Step: Restart Print Spooler Service

  1. Press Win + R, type services.msc, and hit Enter
  2. Find Print Spooler in the list
  3. Right-click β†’ Restart
    • (If it’s stopped, click Start)

βœ… Conclusion

By following the above steps, you can fix the error 0x709 when connecting to a shared or network printer in Windows 11 or 10. This error typically occurs due to misconfigured RPC settings, disabled print services, or permission issues.

πŸ‘‰ Related Guide:
πŸ“„ How to Troubleshoot Print Spooler Issues in Hotel Networks (Internal Link)


πŸ–¨οΈ Top 5 Network Printers for Hotels & Offices (2025 Recommendations)

If you’re setting up a new printer on your network, here are the top-rated network printers that are highly compatible with Windows 11/10:

  1. HP MFP M128Fn Laserjet
    πŸ”Ή Fast, reliable, and ideal for hotel office.

πŸ“Œ Need More Help?

Explore more expert guides at HotelITSupport for everything from printer troubleshooting to Windows networking.


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