
If you’re trying to connect to a network printer and receive the message:
“Operation could not be completed(error 0x709).The specified printer cannot be found.” -you’re not alone. This is a common Windows issue, especially in enterprise environments.
In this blog, weβll walk you through step-by-step solutions to resolve the 0x709 error in Windows 11 and Windows 10, covering system settings, policy changes, registry tweaks, and print spooler services.
π οΈ Step 1: Enable Required Windows Features
- Press
Win + R, typeoptionalfeatures, and hit Enter. - In the Windows Features dialog:
- β Enable Printer and Document Services
- β Check LPD Printer Service
- β Check LPR Port Monitor
Click OK and restart your system if prompted.
π‘οΈ Step 2: Configure Local Group Policy Editor
π Only available in Windows Pro and Enterprise versions.
- Press
Win + R, typegpedit.msc, and press Enter. - Navigate to:
Computer Configuration > Administrative Templates > Printers - Configure the following settings:
- Configure RPC Connection β Enabled β Select
RPC over named pipes - Configure RPC Listener β Enabled β Choose
RPC over named pipes and TCP - Configure RPC over TCP β Enabled
- Configure RPC Connection β Enabled β Select
Click Apply and OK after each setting.
π§© Step 3: Registry Editor β Printer RPC Configuration
β οΈ Registry edits can be risky. Please backup the registry before making changes.
- Press
Win + R, typeregedit, and press Enter. - Go to:
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\RPC - Create or modify the following values:
RpcUseNamedPipeProtocol(REG_DWORD)0= Use RPC over TCP1= Use RPC over Named Pipes (Recommended)
π Step 4: Modify Print Security Level in Registry
- Navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print - Locate or create the DWORD:
RpcAuthnLevelPrivacyEnabled- Set its value to
0
- Set its value to
This disables privacy enforcement, allowing easier communication with network printers.
π§Ύ Step 5: Check Registry Key Permissions
- Navigate to:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows - Right-click on the
Windowskey β Select Permissions - Make sure your user account has Full Control access.
Click OK to apply changes.
π Final Step: Restart Print Spooler Service
- Press
Win + R, typeservices.msc, and hit Enter - Find Print Spooler in the list
- Right-click β Restart
- (If itβs stopped, click Start)
β Conclusion
By following the above steps, you can fix the error 0x709 when connecting to a shared or network printer in Windows 11 or 10. This error typically occurs due to misconfigured RPC settings, disabled print services, or permission issues.
π Related Guide:
π How to Troubleshoot Print Spooler Issues in Hotel Networks (Internal Link)
π¨οΈ Top 5 Network Printers for Hotels & Offices (2025 Recommendations)
If youβre setting up a new printer on your network, here are the top-rated network printers that are highly compatible with Windows 11/10:
- HP MFP M128Fn Laserjet
πΉ Fast, reliable, and ideal for hotel office.
π Need More Help?
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